FAQ

Full payment is required when placing your order. Elk Autos Cheyenne securely holds your payment until you receive your item and complete a 10-day inspection period to decide whether to keep it.

After your item arrives, you have 10 days to inspect it and ensure it meets your expectations. If it doesn’t, you can return it at no cost for a full refund.

To return an item within the 10-day inspection period, contact our customer support team. We’ll arrange pickup, and your refund will be processed once the item is returned in its original condition.

If you notice any issues or have questions during the inspection period, reach out to our support team. We’re here to help and ensure the process is smooth and stress-free.

Yes! We provide flexible financing solutions to make purchasing your item easier. Contact us to find the best option for your situation.

Absolutely. Returns within the 10-day inspection period are completely free. We cover all pickup and shipping costs.

Refunds are processed promptly after the returned item is picked up, usually within 24 hours.

If you choose to keep your item, your payment will be finalized, and ownership will officially transfer to you. Enjoy your purchase!

Our customer support team is ready to assist. You can reach us via the contact form, phone, or email listed on our website.

We handle shipping with our own trucks and large trailers, allowing us to transport multiple items at once. This helps us offer competitive rates starting at $0.80 per mile.